
CONTACT US:
Questions, concerns, or just want to chat about the race? We're here to help! Please email us on: info@sydneytrailhalfmarathon.au
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If you would like to volunteer at the Sydney Trail Half Marathon, you can do so by emailing us. Thank you so much!
Email: info@sydneytrailhalfmarathon.au
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In the event of unforeseen circumstances, including severe weather, natural disasters, or other significant disruptions, the organisers will make every effort to reschedule the Sydney Trail Half Marathon
If the event is postponed, participants who are unable to attend the rescheduled date will only be eligible for a partial refund (60%). However, they will have the option to transfer their entry to a future STHM event. We will ensure timely communication of all updates and announcements through our website, email notifications, and social media platforms.
Additionally, we will be conducting regular reviews of the conditions at Parramatta Lake Reserve in the lead-up to the event to ensure the safety and well-being of all participants.
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If you would like to request a refund, please select from one of the following options:
80% Refund of Entry Fee
Defer Your Entry (you can defer for 2 years)
Then contact us via our email: info@sydneytrailhalfmarathon.au
Please allow up to 5 business days for this request to be actioned.
Our refund policy is as follows:
80% of entry fees are refundable prior to 30th of June 2025.
You can defer your entry at no cost prior to 30th of June 2025
You can transfer your entry to another runner at no cost prior to 30th of June 2025. See transfer details below.
After 1st of July 2025, we do not offer refunds.
After 1st of July 2025, you cannot defer your entry.
After 1st of July 2025, you cannot transfer your entry to someone else.
Entry fees are non-refundable for non-starters and non-finishers.
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You can transfer your registration to anyone prior to the 30th of June 2025.
To transfer your registration, please logon to your Njuko Dashboard and enter the new runners email into the transfer box.
You can get your Njuko Dashboard login details from the initial confirmation email.
Note: We do not handled payments between runners looking to transfer race entries.